Technology Support

Chromebook Tips

How to Clear Cache in Chrome

Hold down the power button until you see the ‘Power Off’ show on the screen.

            • Powering off is different than just closing the lid.

Remove the user from the device (don’t worry, you will not lose your files)

            • On the sign-in screen, click the ‘down arrow’ on the profile
            • Click ‘Remove User’
            • Click ‘Remove this User’
            • Click ‘Add Person’ on the bottom left of the screen to sign back in

Update Your Chromebook

            • Click on the settings tray in the bottom-right corner of the screen.
            • Enter the settings using the gear icon.
            • Click on “About Chrome OS” on the bottom of the left column.
            • Select the “Check for updates” option.
            • Once the update finishes downloading, click “Restart.”

Chromebook not turning on?

              • Make sure your Chromebook is charged.
              • Plug in the Chromebook and look for a light on the side of the Chromebook
                        • No Light? Check to be sure everything is plugged in correctly
              • After it has charged for 15 minutes, hit the power button and wait.

Google Classroom tips

  • When you have multiple children in the household using the same device to access their Google Classroom, it is advised that each Google User log out of their account before the next User logs in.  This will prevent one student trying to access a document in their classroom and being denied access because the account being used was not their own.